FAQ
Frequently Asked Questions
- Licensing and Passware Account questions
- Passware Customer Support Policy
- What is your money back guarantee?
- Licensing and Passware Account Questions (other products)
- Licensing and Passware Account Questions (Passware Kit Forensic and Business)
- Why Passware Kit shows "No password" message for BitLocker recovery?
- I want to suggest a feature or encryption type support. Where I can do this?
- How can I find encrypted files and containers on my computer?
- Passware dictionaries
- What Password Recovery Attacks can I use?
- Can I use Passware Kit on Linux?
- What are system and GPU recommendations for Passware Kit?
- What are system requirements for Passware?
- I lost my Passware license, what can I do?
- How to change priority of Passware Kit process in case it overloads CPU?
- How long does it normally take to recover a password?
- What is Distributed Password Recovery and how do I use it?
- Why do I sometimes get random characters instead of the original passwords?
- How do I update/upgrade my Passware product?
- How can I transfer Passware product to another PC?
- Can Passware products recover passwords for multiple files simultaneously?
- What models of GPU cards do you recommend for hardware acceleration?
- I don't have any Windows 10/8/7, Server 2012/2008/2003, Vista, XP, or 2000 Setup CD. How do I use Passware Kit to reset a Windows Administrator password?
- Windows Key/Passware Kit cannot find any Windows installations on my hard disk. What is wrong?
- Does Passware Kit work with Hard Drive encryption?
- Can the software decrypt a BitLocker or TrueCrypt drive that was not mounted when the memory image was acquired?
- Does Passware Kit support .E01 disk image files?
- Do Passware products support Macintosh?
- What are the limitations for the demo version? Why did it fail to recover my password?
- Why does Symantec Anti-Virus keep blocking Asterisk Key?