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  1. Passware
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FAQ

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Frequently Asked Questions

  • Licensing and Passware Account questions
  • What Password Recovery Attacks can I use?
  • What is your money back guarantee?
  • How to decrypt BitLocker using the known Recovery Key?
  • Licensing and Passware Account Questions (other products)
  • Licensing and Passware Account Questions (Passware Kit Forensic and Business)
  • Why Passware Kit shows "No password is set" message for BitLocker recovery?
  • I want to suggest a feature or encryption type support. Where I can do this?
  • How can I find encrypted files and containers on my computer?
  • Passware Customer Support Policy
  • Passware dictionaries
  • Can I use Passware Kit on Linux?
  • What are system and GPU recommendations for Passware Kit?
  • What are system requirements for Passware?
  • I lost my Passware license, what can I do?
  • How to change priority of Passware Kit process in case it overloads CPU?
  • How long does it normally take to recover a password?
  • What is Distributed Password Recovery and how do I use it?
  • Why do I sometimes get random characters instead of the original passwords?
  • How do I update/upgrade my Passware product?
  • How can I transfer Passware product to another PC?
  • Can Passware products recover passwords for multiple files simultaneously?
  • What models of GPU cards do you recommend for hardware acceleration?
  • I don't have any Windows 10/8/7, Server 2012/2008/2003, Vista, XP, or 2000 Setup CD. How do I use Passware Kit to reset a Windows Administrator password?
  • Windows Key/Passware Kit cannot find any Windows installations on my hard disk. What is wrong?
  • Does Passware Kit work with Hard Drive encryption?
  • Does Passware Kit support .E01 disk image files?
  • Do Passware products support Macintosh?
  • What are the limitations for the demo version? Why did it fail to recover my password?
  • Why does Symantec Anti-Virus keep blocking Asterisk Key?
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